Terms of service
Welcome to AutoGlo. Please read the following terms and conditions carefully before using our car detailing services. By accessing or using our services, you agree to be bound by these terms.
Service guidelines
When using AutoGlo's services, customers agree to adhere to the following guidelines:
- Treat our staff with respect.
- Provide accurate information about the vehicle's condition.
- Ensure the vehicle is accessible at the scheduled time and location.
- Communicate any specific concerns or requests clearly before the service begins.
Cancellations, refunds & rescheduling
Regarding cancellations, refunds, and rescheduling:
- Cancellations must be made at least 24 hours prior to the scheduled appointment.
- Late cancellations may be subject to a fee.
- Refunds are available for services not rendered due to AutoGlo's error.
- Rescheduling is subject to availability and must be requested at least 24 hours in advance.
Disclaimers
AutoGlo strives to provide the best possible detailing results. However, please be aware of the following disclaimers:
- Results may vary depending on the vehicle's pre-existing condition.
- While we take utmost care, AutoGlo is not responsible for minor pre-existing damages.
- Certain stains or imperfections may not be fully removable.
Customer expectations
We expect customers to:
- Communicate respectfully with AutoGlo staff.
- Provide honest and accurate information about their vehicle.
- Adhere to scheduled appointment times.
- Address any concerns or complaints promptly and professionally.